These are the most important and interesting times we’ve experienced in recruitment and people management. The pandemic has completely changed how many of us work, search for jobs and how staff are employed. Companies are rethinking their next steps and turning to technology to adjust to the new normal. A change in work has shown ways to save money and increase productivity. While enterprises like Goldman Sachs and JP Morgan want to get their employees back to offices full time ASAP, the majority of businesses are currently rethinking working and hiring models. 

The next step is an important one. People are a company’s most important financial investment:

  • People create business plans

  • People create products and services

  • People do the work

  • People are involved in every single step of your business.

Work models

Remote work became the norm in 2020, even for conservative industries, speeding up their digital transformation. Vaccines mean that people are protected and countries can start to open once more, so companies are thinking of the best ways to operate in the future. What will offices look like?

It is important to think about how people will work within your organization. There are three general work models:

  • Remote

  • Hybrid 

  • In-office

Again, each one has pros and cons.

Remote working

Remote working may be the solution for your hiring needs as it opens up the world as your potential workforce. You have access to talented, experienced and diverse workforce beyond your area. It can save money on overheads, introduce new ways of doing things, perspectives and ideas. 

Remote working has been the norm for millions of people around the world and so has the expectations around their work. Focus is moving to output and productivity rather than time in the office, and so it should. Growing and scaling a remote team is cost effective, increases productivity and innovation.  

Hybrid working

Hybrid working is expected to replace the traditional work model for many businesses, offering people the chance to work a couple of days in the office and the rest from home. It has great benefits for employees, offering a work/life balance and the ability to bond with their teams, but can restrict the company. You will still be limited to resources in your area. This could limit your company’s potential for growth and performance. 

Hybrid working comes in many shapes and sizes including:

  • Flexible workplace

  • Flexitime

  • Office-optional

  • Hours required in office

It’s up to the company to interpret and determine hybrid working for your workforce. Make sure that every employee has access to the same interactions and information as in-office employees. Joel Gascoigne, founder of Buffer, said: “When you just have a few people remote, they can easily feel like second-class citizens without full access to information.”


Many companies will return back to offices. It has been the norm for a long time and some employees perform better in this environment. Being in the same space with your coworkers does offer a lot of benefits around creativity, brainstorming and water cooler chats, and these can only be replicated to a degree with remote working tools. 

While some people will be happy to return to the office, they don’t want to return to the office as it once was. A study by Steelcase talked to 32,000 people in ten countries and found that people have concerns about safety in light of the pandemic. Air quality is a big concern, as is social distancing and density in an office. How we use an office will potentially change to focus on building community and culture, forcing many companies to rethink the purpose and design of their workspaces. 

Choosing the right way to work

Be flexible when deciding on the types of staff you want on the team with and how they will work with you. Allowing half the office to work from home while the half has to report to the office can most likely create conflict. That’s why it is best to choose the best model for your company and stick to it. 

The right employees will help build a company, while mis-hires cost time, money and disappointment.

We've recently discussed it in more detail during our Masterclass with Håkon Heir from Superside and Børge Dvergsdal from Tibber. 


Click to watch the full video. 

How to choose the right model for your business

The right model will depend on the needs of your company and your team. This will take time and planning to go through the tasks and projects of your team to see what needs to be done. One way to do this is to move thinking from people and performance to focus on the tasks at hand. Consider: What problem do we have and how are we going to solve it? 

Once you know what the problem is, then work out the elements that will solve the problem. What workforce do you need to do this?

You should also evaluate how your team and operations were doing during the working-from-home period - were the people thriving? Was the job done? 

Put employees at the heart of your business

As mentioned above, your people are the most important aspect of your business. Understanding your company’s needs and requirements and how people fit into this equation will help your business’s performance. 

Savvy companies employ the right people in the right way. Talk to us about finding your next superstar team member.



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